Service Design
Why apply Service Design?
This activity aims to create consistent and meaningful service experiences for users, considering all possible customer touchpoints: physical and digital, interactions with staff, delivery processes and technological infrastructure. This methodological approach focuses on:
- service design and optimization
- customer experience
- company objectives
How does it work?
Service design is a discipline that focuses on the design and organization of effective, efficient and satisfying services for users. In particular it is based on:
1
Design thinking approach and design elements
2
Defining ways to create a positive customer experience
The benefits for your company
Using service design offers numerous benefits, including improved customer experience, innovation, operational efficiency and competitiveness. It is a strategic approach that can significantly contribute to the long-term success of an organization.
Why work together?
We are a team of professionals with great experience in the business consultancy sector. We believe that every company is a small universe that can express value, if accompanied by a strategic vision that is expressed through coherent and effective stages.
We are an aggregator of technology and innovation: we take the path together, we find the tools, we make them work: working together means generating value!
We help you:
- clarify the vision
- choose goals
- plan the route to reach them
Are you interested in the service?
Contact us for further information
