ISO 9001 defines the requirements for a Quality Management System (QMS), designed to help organizations improve their operational efficiency and meet customer needs. It adopts a process-based approach and focuses on the continuous optimization of company activities, ensuring a constant level of quality in the products and services offered. The latest revision, ISO 9001:2015, introduced important changes, including a greater emphasis on risk management and analysis of the organizational context. These updates enable companies to more effectively address market challenges and increase their operational resilience, thus improving their ability to adapt to changes and opportunities.