ISO/IEC 27018:2019 – Protection of Personally Identifiable Information (PII) in Cloud Services

Service

Organizational systems certification

Sector

Information and data security

Regulatory reference

ISO/IEC 27018:2019

Description

ISO/IEC 27018:2019 is an international standard that provides guidelines for the protection of personal data (PII - Personally Identifying Information) in the context of public cloud services. Defines specific controls to protect the privacy of personal data managed by cloud service providers. The standard focuses on aspects such as lawful and transparent data processing, user consent, protection against unauthorized access, secure data deletion and handling user requests. ISO/IEC 27018:2019 helps cloud service providers comply with data protection regulations and ensure the security of personal information entrusted to their services.

Mandatory or voluntary?

Voluntary

Advantages

  • Privacy compliance: Helps organizations demonstrate compliance with regulations such as GDPR, improving the protection of personal data.
  • Improving the Security of Cloud Services: Provides guidance on how to implement effective security controls, increasing the overall security of cloud services.
  • Customer trust: Strengthens trust between organizations and their customers by ensuring that personal data is treated securely and responsibly.
  • Legal risk management: reduce the risk of legal sanctions related to privacy violations, contributing to a better corporate reputation.

Can be integrated with

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