ISO/IEC 25010: 2021 - Software systems and engineering - Requirements and evaluation of the quality of systems and software (Square) - Quality model

Service

Organizational systems certification

Sector

Information and data security

Regulatory reference

ISO/IEC 25010: 2021

Description

The ISO/IEC 25010 standard defines a quality model for systems and software, establishing the characteristics that determine the quality of a software product. This rule focuses on eight main features: functional suitability, performance efficiency, compatibility, usability, safety, maintenance, portability and scalability. It provides a framework for the specification, measurement and evaluation of the quality of the software and systems, supporting organizations in the continuous improvement of their products.

Mandatory or voluntary?

Voluntary

Advantages

Improvement of software quality: provides a systematic approach to evaluate and improve the characteristics of the quality of the products.
Alignment with the best practices: facilitates the adoption of international standards recognized in the management of software quality.
Benchmarking of performance: allows organizations to compare their services with those of other companies in the sector.
Customer satisfaction: promote the development of products that best meet the needs and expectations of end users.
Support for regulatory compliance: it helps organizations to comply with the legal and regulatory requirements relating to the quality of the software.

Can be integrated with

ISO 9001
ISO/IEC 27001
ISO 14001
ISO/IEC 20000

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